Scale from one plan to another

In case I would like to switch from 400 users hosting plan to 1000 users BBB Cluster, how will the process of the migration look like?

To migrate from 400 user plan to BBB cluster client needs placing an order for BigBlueButton cluster first.  Then we will complete cluster deployment within 1-5 days and migrate all data from old system to a new BBB cluster.

 

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